Our classes are conducted through the Zoom video conferencing platform. The students can join our virtual classrooms from anywhere in the world in real-time. The only requirement is to have a reliable internet connection. Our lessons include interactive activities, multimedia content, and exercises to enhance language skills.

Our teachers are highly qualified and experienced professionals. They are native or fluent speakers of the language taught and hold relevant teaching certifications or degrees. They also have expertise in delivering engaging and effective online language classes.

Of course! Our teachers provide individual attention to the students, monitor their progress, and offer constructive feedback on their language skills. They are available to address any questions or concerns you may have during the learning process.

Definitely! Our language courses include opportunities for students to interact with each other during the lesson. This can be done through virtual group activities, discussions, or our speaking club. Interacting with peers allows you to practise your language skills, engage in conversations, and learn from each other.

Our online language courses cater to learners of different levels, including beginners. We offer courses designed specifically for beginners, which focus on building a strong foundation in the language through interactive lessons and practice exercises.

To attend our online language classes, you need a reliable internet connection, a computer or mobile device, and a headset or speakers with a microphone. Our courses do not require specific software or applications, you simply need to follow the link that we will provide to you to join the class.

To enrol in an online language course, you can visit our website and check the available courses. Select the course that suits your needs and fill out the contact form. We’ll get back to you within 24 hours via email to finalise the enrolment process. If you have any questions or need assistance, our support team is available to guide you through the enrollment process.

We understand that circumstances may require you to reschedule or cancel a class. For individual classes, we have a rescheduling and cancellation policy in place, which allows you to make changes to your class schedule with a 48 hour notice. On the contrary, if you are attending a group class, it’s impossible to reschedule or cancel it. Please contact our support team for more information.

We’ll ask you to provide us with your credit card details in the enrolment form prior to the start of the course. You’ll be charged automatically at the beginning of each month. In case you’d like to cancel your subscription, please let us know at least 10 days in advance.

We accept the following payment methods for online subscriptions:
Credit/debit cards: you can pay using different credit cards such as Visa, Mastercard, American Express, etc.
Bank transfers: we also offer the option to pay through bank transfers, where you can directly transfer funds from your bank account to our account using the provided details. This option is only available for a 3-month subscription.

We prioritise the security of your payment information. We utilise industry-standard encryption technology and comply with relevant data protection regulations to ensure the safety of your payment details.

Yes, upon successful payment, you will receive a payment confirmation and a receipt via email. Please ensure that your email address is entered correctly during the enrolment process.

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